Effective Date: 01 July 2026
Jeevan Jyot Charitable Dental Clinic (“JJCDC”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, book appointments, make payments, or use any of our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Age
- Gender (if voluntarily provided)
- Appointment Date & Time
- Clinic Preference
- Address (if provided)
- Any information submitted through enquiry or appointment forms
Payment Information
When you make an online payment, we may collect:
- Transaction ID
- Payment Status
- Booking Reference
- Amount Paid
- Date and Time of Transaction
Important: We do not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information. All online payments are securely processed through RBI-authorized third-party payment gateway providers.
2. How We Use Your Information
Your information may be used to:
- Schedule and manage appointments
- Confirm bookings
- Provide dental consultation and treatment
- Contact you regarding appointments
- Process online payments
- Issue payment receipts
- Respond to enquiries
- Improve our services
- Provide customer support
- Send appointment reminders
- Inform you about new services, offers, or health awareness campaigns (only if permitted)
3. Appointment Booking Fee
For selected promotional offers, JJCDC may collect a nominal online booking amount to reserve your appointment.
The booking amount:
- Confirms your appointment slot
- Is adjusted against your treatment charges (where applicable)
- Is subject to the offer’s terms and conditions
Complete payment terms are displayed before payment is made.
4. Payment Security
All online transactions are processed through secure third-party payment gateway providers using encrypted technology.
JJCDC does not collect or store:
- Card Numbers
- CVV
- UPI PIN
- Net Banking Passwords
- OTP
Payment gateways comply with applicable RBI guidelines and PCI-DSS security standards.
5. Cookies
Our website may use cookies to:
- Improve browsing experience
- Remember preferences
- Analyze website traffic
- Improve website performance
Users may disable cookies through browser settings.
6. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards including:
- SSL encryption
- Secure servers
- Restricted staff access
- Regular software updates
- Secure payment processing
- Data backup procedures
While we strive to protect your information, no internet transmission is completely secure.
7. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
- Payment Gateway Providers
- Appointment Management Systems
- SMS or Email Service Providers
- Healthcare professionals involved in your treatment
- Government authorities where legally required
Such sharing is limited to what is necessary for providing our services.
8. Marketing Communications
If you provide your contact information, we may send:
- Appointment reminders
- Health tips
- Dental awareness messages
- Promotional offers
- Festival greetings
- Service updates
You may opt out of promotional communications at any time.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide healthcare services
- Maintain appointment history
- Process payments
- Comply with legal obligations
- Resolve disputes
When no longer required, data is securely deleted or anonymized.
10. Third-Party Services
Our website may contain links or integrations with third-party services including:
- Payment Gateways
- Google Maps
- Google Analytics
- Social Media Platforms
These services operate under their own privacy policies, and JJCDC is not responsible for their privacy practices.
11. Children’s Privacy
Our services may be used for children under the supervision of parents or legal guardians.
Parents or guardians are responsible for providing information on behalf of minors.
12. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Update incorrect information
- Correct inaccuracies
- Request deletion where legally permissible
- Withdraw consent for marketing communications
Requests may be submitted using the contact details below.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on this page with the revised Effective Date.
Continued use of the website constitutes acceptance of the updated Privacy Policy.
14. Contact Us
Jeevan Jyot Charitable Dental Clinic
Ghatkopar Branch
Wing-B, B14, Jai Hanuman SRA CHS Ltd., New Maneklal Estate, Andheri–Ghatkopar Link Road, Ghatkopar West, Mumbai – 400086
Phone: 9757221225
Kanjurmarg Branch
Room No. 005, Ajintha Tower, K-2, MMRDA Colony, Kanjurmarg West, Mumbai – 400078
Phone: 7045221225
Website: https://jjcdc.in
Email: support@jjcdc.in